Terms of Use
TERMS OF USE
Effective date: 12.05.2025
Please review these terms before using DROP.
By accessing or using the Delete Request and Opt-out Platform (DROP), you agree to the Notice at Collection (below), and you agree to comply with the following Terms of Use (Terms) provided by the California Privacy Protection Agency (CalPrivacy, we, us, our), and all applicable laws and regulations, including Civil Code 1798.99.80 et seq. (herein referred to as “the Delete Act”) and its implementing regulations. These Terms and applicable laws and regulations govern your use of DROP and your responsibilities as a data broker.govern your use of DROP and your responsibilities as a data broker.
Your Responsibilities
You are required to provide information that is true, accurate, and complete when using DROP. You must also ensure that this information remains current and is updated in accordance with the Delete Act and its implementing regulations.
Access to secure or password-protected areas of DROP is limited to authorized users only. You are responsible for maintaining the confidentiality of your password and account credentials. You must not share your password or transfer your account access to any third party. You are fully responsible for all activities that occur through your account.
If you become aware of any unauthorized use of your password or account, or any other security breach, you must notify CalPrivacy immediately in writing through your DROP account or by emailing [email protected]. We are not liable for any loss or damage resulting from your failure to comply with these security obligations, including delays in reporting unauthorized access.
Prohibited Uses
You agree not to:
- Use DROP for illegal or fraudulent purposes, including uses that violate the Delete Act or its implementing regulations.
- Send spam, advertisements, or other unauthorized messages.
- Upload viruses, malware, or harmful code.
- Collect personal information from other users, except as authorized by the Delete Act and its implementing regulations.
- Disrupt or interfere with DROP or its servers.
- Hack, deface, or restrict others from using DROP.
- Copy, sell, or exploit any part of DROP, including consumer personal information, for commercial use.
- Test, bypass, or interfere with DROP’s security.
- Access data or areas of DROP without permission.
- Use DROP to develop software, AI tools, or machine learning models.
- Use bots, scrapers, or other tools to extract data without written permission.
Violating these rules may, on a case-by-case basis, result in your account being suspended or permanently deactivated. We reserve the right to deactivate your account immediately if your actions compromise the privacy or security of DROP.
Third-Party Links
DROP may include links to third-party websites or services. These external sites and their content are not controlled by CalPrivacy and are governed by their own terms and conditions. We do not guarantee the accuracy, completeness, or legality of third-party content. By using DROP, you acknowledge that any reliance on or use of third-party content is at your own risk, and we are not liable for any resulting damages.
Disclaimer
UNLESS OTHERWISE STATED AND TO THE EXTENT PERMITTED BY LAW, DROP AND ALL CONTENT PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT DROP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL CALPRIVACY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFITS, REVENUE, DATA, OR DATA USE, WHETHER IN CONTRACT OR TORT, ARISING FROM YOUR USE OF OR ACCESS TO DROP OR ANY CONTENT PROVIDED THROUGH IT.
Entire Agreement; Waiver and Severability; Governing Law
These Terms represent the entire agreement between you and CalPrivacy regarding your use of DROP. CalPrivacy’s processing of information is governed by the Privacy Policy and Notice on Collection (below). The failure of the state or CalPrivacy to exercise or enforce any rights or provisions in these Terms shall not constitute a waiver of such right or provision. If any part or provision of these Terms is found to be unenforceable, such part or provision may be modified to make the Terms as modified legal and enforceable. The balance of the Terms shall not be affected. The laws of the state of California and the United States shall apply to any disputes arising out of these Terms or DROP.
Revision of Terms
CalPrivacy may revise the Terms, Notice at Collection (below), and the Privacy Policy at any time without prior notice. The revised Terms and Privacy Policy will be effective upon posting, and we will update the “Effective Date” date at the top of the page of each of these documents. We encourage you to review the Terms, Notice at Collection, and our Privacy Policy at regular intervals to keep up to date. Your continued use of DROP after the most recent Effective Date means that you accept the Terms, Notice at Collection, and any updates.
NOTICE AT COLLECTION
Notice at Collection of Personal Information
Effective Date: 12.5.25
YOUR DATA: When you use DROP, the California Privacy Protection Agency (CalPrivacy, we) collects personal information you enter—such as name(s), email(s), and phone number(s). We also collect usage time, device ID, and IP address.
We use the data for purposes of fulfilling the requirements pursuant to Civil Code section 1798.99.80 et seq. unless or until you stop operating as a data broker in the state of California. We use the data collected to enhance the product, respond to questions, and ensure safety. Some information is required to be provided by law, as indicated within DROP. Do not provide unrequested personal information.
YOUR RIGHTS: You may access records with your personal information. Collection is subject to the Information Practices Act and state policy. If you have any questions or concerns about this policy, contact our Chief Privacy Officer at [email protected].
More information at: https://privacy.ca.gov/privacy-policy/
AUTHORITY: Civ. Code § 1798.99.80 et seq.
California Privacy Protection Agency, Legal Division, 400 R St., Ste. 350, Sacramento, CA 95811, (916) 572-2900